Privacy Policy
Last updated: March 28, 2026
TDT Thingem Dem Things (“TDT”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and freight shipping services across the Bahamas.
1. Information We Collect
Account Information: When you register for a customer account, we collect your name, email address, phone number, and a password.
Shipment Data: To process your freight, we collect sender and recipient names, island locations, package descriptions, weight, and cargo type.
Payment Information: We collect payment references and transaction details. We do not store full credit card numbers on our servers.
Communications: When you submit a quote request or contact us, we collect the information you provide including your name, email, and message.
Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and timestamps.
2. How We Use Your Information
- To process and track your shipments across Bahamian islands
- To create and manage your customer account
- To generate and send invoices for shipping services
- To respond to quote requests and customer inquiries
- To send shipment status updates and notifications
- To improve our website and services
- To comply with legal obligations in the Commonwealth of the Bahamas
3. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use Supabase for secure database hosting and Resend for transactional email delivery. These providers process data on our behalf under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required by Bahamian law, court order, or government authority.
- Business Transfer: In the event of a merger or acquisition, your data may be transferred as part of that transaction.
4. Data Storage & Security
Your data is stored securely using Supabase, which employs industry-standard encryption (AES-256 at rest, TLS in transit) and row-level security policies. We implement access controls to ensure only authorized personnel can access your information. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your account and shipment data for as long as your account is active or as needed to provide services. Shipment records are kept for a minimum of 7 years to comply with Bahamian commercial record-keeping requirements. You may request deletion of your account at any time by contacting us.
6. Your Rights
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing communications at any time
7. Cookies
Our website uses essential cookies to maintain your login session and remember your preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect the functionality of your customer account.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered customers of material changes by email. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
TDT Thingem Dem Things
Nassau, Bahamas
Email: dhanna@tdtlogistics.co
Phone: 1-242-636-5141